Privacy Policy

Last Updated: December 2025

At immiio, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe when you use our platform.

1. Information We Collect

Information you provide

We collect information that you voluntarily share with us when you:

Create an account
Update your profile
Upload case or client information
Communicate with our support team

This may include your name, email address, phone number, organization details, and any information you choose to store within the platform.

Information collected automatically

When you use immiio, we may collect basic technical data such as:

Browser type
Device information
IP address
Usage activity within the platform

This helps us improve performance and keep the platform secure.

2. Google Calendar Integration

immiio offers Google Calendar integration to help you schedule and manage appointments. If you enable this feature, we request limited access to your Google Calendar for the purpose of:

Creating events
Editing events
Viewing availability related to your immiio activity

We do not permanently store your calendar contents on our servers, and we never share your Google Calendar data with third parties outside of what is required to provide the scheduling functionality. You may revoke access at any time through your Google Account permissions.

3. How We Use Your Information

We use your information to:

Provide and maintain your account
Allow you to manage cases, clients, and appointments
Improve platform performance and user experience
Offer customer support
Ensure platform security and compliance

We do not sell or rent your information to third parties.

4. Data Security

We take security seriously and use industry-standard technical and organizational measures to protect your data, including:

Encrypted data transmission
Secure authentication
Access-controlled systems
Regular monitoring for unusual activity

While no online system can guarantee absolute security, we continuously work to safeguard your information.

5. Data Sharing

We only share your data in the following situations:

With service providers who assist in operating our platform
When required to comply with a legal obligation
When you explicitly connect immiio to a third-party service (such as Google Calendar)

These providers are contractually obligated to protect your information.

6. Your Choices and Rights

You may:

Update your profile information at any time
Request deletion of your account and associated data
Revoke third-party permissions such as Google Calendar access
Contact us for any privacy-related questions

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

hello@immiio.com